There are many benefits of your AFTA membership. While some of these are tangible items which you will use in your daily business, like the Consultant’s Checklist or the Employment Guidelines Manual, others are largely behind the scenes.
However, it is these functions that form a large part of AFTA’s work for its members, in ensuring the future viability of our industry.
Following is a summary of some of the key benefits of AFTA membership. To access items such as the Consultant’s Checklist, the Employment Guidelines Manual, the Industrial Hotline, etc. please contact AFTA on 02 9287 9900 and quote your member number or email us
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Bringing Information to the Industry:
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- Industry updates for members on all industry issues
- Monthly AFTA @Mail member's e-newsletter
- Access to over 3000 research titles from the Sustainable Tourism Cooperative Research Centre covering many sectors in the tourism industry. All publications are free for AFTA members to view, download and save.
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Education, Training & Continuing Professional Development:
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- Providing quality graduates from the AFTA Travel and Tourism College
- Raising the industry standard through Professional Development and Certification Programs
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Financial
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- Special negotiated low merchant fee rates
- Reduced rates for AFTA members at AFTA Seminars and Professional Development Programs
- Advice on implementation of Service Fees
- Discounted rates on Professional Indemnity Insurance
- Reduced rates on Volkswagon purchases
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Industry Representation – Government and Policy Issues
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AFTA is your voice when addressing policy issues and representation at State and Federal Government level, with industry principals, IATA, the TCF, ACCC and other regulatory bodies. Some of the areas in which AFTA represents its members include:
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Representation in Australia
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- Australian IATA Agency Program Joint Council (APJC)
- IATA Passenger Agency Program Global Joint Council - AFTA holds a WTAAA seat on this Council
- National Tourism Alliance - Deputy Chair
- Australian Tourism Industry Taxation Task Force
- NSW & QLD State Tourism Industry Councils
- Federal Government (DFAT) Smartraveller Consultative Group
- National Long Term Tourism Strategy - sub group of Tourism Australia Stretch Goals working group and Tourism Week working group
- Tourism Access Working Group - Aviation & Cruise - sub group of Supply Chain working group and sub group of Cruise Data working group
- Travel Health Advisory Group (THAG)
- Service Skills Australia - Industry Advisory Committee
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International Representation
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- IATA Passenger Agency Program Global Joint Council
- IATA Global BSP Dialogue Group
- Board of the World Travel Agents Associations Alliance (WTAAA)
- Australian Tourism Export Council (ATEC)
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Legal / Industrial Relations
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- One annual free legal advice/consultation for members
- Free legal / industrial relations telephone advice - AFTA Industrial Relations Hotline
- Assistance in consumer mediation and dispute resolution
- Access to the Employment Handbook for Travel Agents
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Marketing
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- Members decals provided to assist customers with identifying AFTA Members
- Authorisation to use the "Without a travel agent, you're on your own" tagline in advertising and promotion of members' agencies
- Free access to AFTA marketing collateral & images
- Management of the AFTA National Travel Industry Awards program to promote and reward excellence within the Industry
- Free listing in the AFTA “Find an Agent” directory on the AFTA website for use by prospective clients
- Specific AFTA location advertising and tagged supplier advertising
- Ability to use the AFTA Logo on stationery and advertising
- Ability to use the WTAAA logo designating membership of the travel agents' global organisation
- AFTA can authenticate your business for a .travel domain name
- Subscription and listing in the annual AFTA Travel Pages
- Annual AFTA wall planner
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